Terms and Conditions

Part Performance

The technical performance of parts and materials is the responsibility of the customer, which assumes all liabilities associated with the use of the parts. The customer is responsible for all testing and approval prior to their use of the parts. Design characteristics which are deemed by ICOMold to be the cause of post-molding part distortion, warp or sink are the responsibility of the customer to correct through part design.

Part Use & Destination

The customer is responsible for complying with all applicable U.S. laws or laws of whichever country and/or locality said parts are associated with the direct or indirect use of the part(s) and the ultimate destination. The customer also certifies that the 3D CAD data being submitted to ICOMold WILL NOT produce products that violate United States firearms laws or laws of any other international governments. ICOMold cannot be held responsible or liable for violations of United States firearms laws or laws of any other international governments that are the result of the manufacturing, delivery or use of any product that was a provided design by the customer.

Tooling

All tooling is based on the customer-supplied 3D CAD data which supersedes any conflict with 2D dimensional or geometric data. First Article quality reports on three samples for the customer-indicated critical dimensions are provided at no charge. Full dimensional layouts, CMM reports, or a higher number of samples will be quoted as needed. All tooling associated with producing the desired parts not built for export remains the property of the customer until discarded. ICOMold will maintain and store the customer’s tooling at no cost for a period of two years of inactivity. After two years of inactivity, the mold(s) will be discarded unless the customer initiates financial arrangements with ICOMold to protect and store the mold beyond the two-year period of inactivity. All tooling will only be used to make parts for the original customer or their authorized associate during the period.

Part Design Iterations

ICOMold will modify tooling to support design changes at a quoted rate. ICOMold reserves the right to determine the suitability of the mold modification vs. making a new mold. A set-up fee, based on the injection machine size required, is applied for each part run or tool sampling resulting from a customer-driven design change to the mold. Changing or adding plastic resins or colors results in additional trialing and approval samples for which the customer will be quoted. Each color change during a parts run will incur a fee.

CNC Manufactured Prototype Parts

CNC manufactured parts are based on the customer-supplied 3D CAD data which supersedes any conflict with 2D dimensional or geometric data. CNC manufactured parts are milled from a single block or multiple blocks of molded resin and they can be used for form, fit, and function. However, they are not intended as replacements for injection molded parts.

Quotations

A quotation or “quote” is valid for a period of 45 days from the date quoted, unless ICOMold informs a customer within this period, but prior to placing an order, that the quote is void. If the quote is voided, ICOMold reserves the right to issue a revised quote or decline to quote. It is the responsibility of the customer to alert ICOMold to all design changes that have been made after the quoted design state. Acceptance of an order without such notification does not prevent ICOMold from changing the price for the order. It is at ICOMold’s discretion whether to accept, re-quote or decline an order with design changes. If ICOMold deems necessary, the original quote will be voided and ICOMold will issue a new quote for the revised part design, or will decline to quote. Any feature such as inserted features, over-molding, texturing, text, etc., or material not clearly identified in the customer’s request for quote, and not specifically stated on the quote, is not included in the quoted price. Furthermore, a part may be quoted with the assumption that design flaws that are not conducive to injection molding will be corrected prior to mold design. If moldability flaw(s) are present and identified during any time of processing the order, the customer will be informed. If the customer agrees, the design changes will be made, otherwise the order will be voided and the prorated down payment will be returned. ICOMold will provide design change recommendations when the customer design is not conducive to industry standard and/or ICOMold molding techniques. All quotes are FOB Shenzhen China. All shipping costs and costs related to importing will be paid by the customer and are not included in the quote. ICOMold will quote estimated shipping cost upon request.

The tooling and part quote is based on the part size and weight listed in the quote. The customer is responsible for verification of the parts listed in the quote conforming with the customer’s part design.

Warranties

ICOMold assumes no responsibility or liability for the design or designs of the products that are the result of this transaction. All designs are a result of the customer providing  3D CAD designs to ICOMold for production of the customer’s goods whether they are customer-designed or a customer-approved design the customer had commissioned a third party to produce.

The customer will not hold ICOMold responsible or liable for materials selected by the customer for production by ICOMold. Although ICOMold’s representatives may make recommendations as to which materials may be the better choice for production of a customer’s goods, ICOMold and/or its representatives will not express, imply or choose what materials are to be used in production of the customer’s goods; the choosing of said materials is solely the responsibility of the customer for their goods. The customer is responsible for their own due diligence and research as to which materials and designs for their goods is best to comply with government regulations regarding health and safety, CE, FCC, FDA, FMCSA, ISO, NSF, UL, and USP requirements, strength, durability and/or flexibility, or other regulations either not mentioned or implied in the present or future. This also includes specialized materials purchased by ICOMold at the customers request as well as specialized materials provided to ICOMold by the customer for use in the customer’s goods.

Website Usage

With respect to the users of the ICOMold website, the use of stated ICOMold website grants users a limited and non-exclusive license for the utilization of services offered by the ICOMold website. ICOMold reserves the right to refuse registration to anyone, for any reason. You may not upload harmful software, malware, spyware, Trojan Horses or viruses either directly, indirectly or via attachment to ICOMold, or any of its subsidiary and/or related websites/web portals/applications or partners’ websites/web portals/applications. Any abuse or unwanted misuse of said website and its granted license will result in termination of any relationship with ICOMold. License and accounts will be thusly discharged and terminated. Breach of the terms of this agreement or if ICOMold cannot authenticate information that was provided to us by you shall result in termination of the website license and account registration. No rights or grants to the license to the ICOMold website and software are expressed or implied except as specifically stated in the license agreement.

Delivery, Risk of Loss, and Force Majeure

ICOMold shall not be held responsible or liable for diverse conditions which prevent compliance with delivery of products to customers. Furthermore, ICOMold cannot be held liable for delays in delivery or damages that occur in transit or for failure to give notice regarding delivery delays. ICOMold strives to keep customers apprised of delays if in the event that they occur. Delays are not reason or grounds for cancellation. Delivery transpires Ex Works upon the shipping date, and the risk of loss and title transfer to the customer upon moment of release of the shipment from ICOMold to shipping service.

Confidentiality/Privacy

ICOMold maintains its customers’ confidential information with the utmost care and we are diligently committed to maintaining submitted information confidential whether it be personal/company information, CAD files, quotes or orders. Additionally, it is understood by our employees that files and information submitted to ICOMold are to be kept confidential as said files and information could contain proprietary information and/or intellectual property. Furthermore, ICOMold agrees not to share your confidential information or confidential uploaded files with any individual or corporate entity outside of ICOMold and its licensed partnerships. At the customer’s written request, ICOMold will delete or erase all electronic data (CAD files) from its computer systems unless it is electronically archived and/or backed up data that cannot be accessed through normal means. All printed and electronic documents that pertain to the customer’s confidential and/or proprietary information shall also be destroyed upon the customer’s written request unless the aforementioned electronic data cannot be readily accessible. ICOMold will provide confirmation to the customer that all electronic data and paper documents have been destroyed and/or erased.

If or When We Need to Share Your Information, This Is How and Why

We may share your information with:

  • Service providers under contract who help with parts of our business operations, such as marketing, fraud prevention, bill collection, and technology services. 
  • Companies that ICOMold merges with or that acquire ICOMold.
  • Other third parties with your consent or direction to do so.
  • We may share information about you if necessary to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the rights of ICOMold or others.

Data Retention

We retain the data customers upload to us for purposes of using that data for the customer’s purposes only. This means for building injection molding tools and parts. This data is not shared with anyone except our manufacturing partners in the event ICOMold utilizes said partners for manufacturing of said tooling or parts only. Nondisclosure agreements are taken very seriously and no tooling or parts information is ever shared with anyone outside the scope of our company.

Protecting Personal Information

ICOMold uses reasonable and appropriate security measures e.g.:  maintaining physical, electronic and procedural safeguards in compliance with applicable security requirements, including US federal and state regulations. We use computer safeguards e.g.: firewalls and data encryption. We secure physical access controls to our buildings and files; and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities. All credit card information is transfered through PayPal only, one of the world’s most trusted and safest funds transferring services.

Use of Cookies & How to Opt Out

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Changing Your Personal Information

You may change your personal information with access through your ICOMold Online Account Management page.